International distribution policy

International Distribution Policy

1. Distribution Coverage

We Support Global Distribution, Covering Major Countries/Regions Such as North America, Europe, Asia Pacific, and the Middle East. For More Information, See the Distribution Country List. Some Remote Areas Or Areas Subject to International Sanctions May Not Be Delivered.

2. Mode of Transportation and Timeliness

Standard Shipping: 7-20 Working Days (Including Customs Clearance), Applicable to Most Countries.

Express Service (DHL/Ups/FedEx):3-10 Working Days, Traceable and Including Basic Insurance.

Economic Transportation: 15-30 Working Days, Lower Cost but Longer Time Limit.

3. Freight Calculation

Freight Is Automatically Calculated Based on Product Weight, Volume and Destination (the Checkout Page Is Displayed in Real Time). Free of Standard Freight for Orders over **$150** (Or Equivalent Currency).

4. Tariffs and Taxes

DDP (Duty-Paid Delivery) Country: Taxes Are Included in the Order Price and No Additional Payment Is Required.

Ddu (Unpaid Delivery) Country: the Recipient Shall Bear the Import Duties and Value-Added Tax (the Specific Amount Shall Be Subject to the Local Customs Notice).

5. Order Tracking and after-Sales

All Orders Are Provided with International Logistics Order Numbers, Which Can Be Tracked in Real Time through Official Websites Or Third-Party Platforms (Such as 17track).

If the Package Is Lost Or Damaged, Please Contact Customer Service Within 7 Days after Signing, and You Can Get a Resend Or Refund after Providing Evidence.

6. Limitation and Liability

Prohibited Goods: Alcohol, Weapons, Living Animals and Plants, Etc. (See the Embargo List for Details).

The Company Shall Not Be Liable for Any Delay Caused by Force Majeure Such as Changes in Customs Policies and Natural Disasters.

7. Return Policy

You Can Return the Product without Any Reason Within 30 Days (the Product Must Be Unused and Well Packaged), and the Return Shipping Fee Shall Be Borne by the Customer.

Except for Special Categories Such as Customized Products and Personal Hygiene Products (See the Return Terms for Details).

Suggested Supplements

Multi-Language Version: Provides Localization Policy Pages for High-Frequency Countries (Such as Germany/France/Spanish).

Logistics Cooperation: Mark Major Cooperative Logistics Providers (for Example, "DHL Takes Precedence in Europe") to Enhance Trust.

Tariff Prediction Tool: Embed the Tariff Calculator on the Product Page (Refer to the Alipay Plug-in) to Reduce the Checkout Discard Rate.

The Detailed Rules Can Be Adjusted According to Business Needs and Ensure That the Policies Comply with the Consumer Protection Regulations of the Target Country (Such as the EU Remote Sales Contract Directive).